Royal Caribbean Travel Information
Let's get you ready for your cruise
Time to Get Cruise Ready!
FAQ and Tips from our cruise specialists
It is now time to download the Royal Caribbean App. You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. Tip! The App is really useful on board as it shows the daily activities, plus you can book for some events and shore excursions etc
Wherever in the world you are cruising with Royal Caribbean the onboard currency is US Dollars (USD$)
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard
Royal Caribbean offer 3 main drinks packages which can be purchased on the Royal Caribbean App after booking: Classic Soda Package, Non Alcoholic Refreshment Package and the Deluxe Beverage Package. Drinks Packages can be utilised at every onboard restaurant or bar. Plus you can also purchase a Cafe Select Coffee card for 15 specialty coffees, saving around 50% off individual onboard prices
TIP! Watch out for Shortlife Drinks Package Sales on the Royal Caribbean App after booking. Purchase in advance via the Royal Caribbean app, as these are more expensive to buy onboard. You must Prebook no later than 4 days prior to your cruise in your
Yes, Royal Caribbean VOOM network is one of the fastest at sea, powered by StarLink
You can pre-purchase a VOOM Surf + Stream Inernet package for up to 4 devices via the Royal Caribbean app after booking
Tip! You can use the free onboard Wi-Fi for the App and Daily planner, so why not disconnect and enjoy the cruise!
Yes, Royal Caribbean offer free kids clubs in a range of age group
Ages 6 mts - 36 mts - Royal Babies & Tots Nursery,
Additional fees apply if parents not present, approx US$9-12 per hour
Ages 6 yrs - 8 yrs - Exploration Station, Ages 9 yrs - 11 yrs, Voyagers Club, Ages 13 - 17yrs Teens
Activities and Venues will vary by ship but as every Royal Caribbean ship is built with families in mind you know this is going to be epic fun for all the family
Heck No! We are living in the digital age. Your E tickets will show up in your App after you have paid in full and completed all the mandatory check in information
No need to worry about this! All the Royal Caribbean fares on our web site are designed for New Zealand & Australian travellers with onboard gratuties included. You only need to tip extra in places like the Spa and Salon if you book any optional treatments etc.
Some Royal Caribbean promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Interior or Balcony etc but you cannot choose the location or room number. Royal Caribbean will choose your room and advise you on departure in the App. Note this can be anywhere on the ship and if booking an Oceanview or Balcony it could have an obstructed view. Special requests are not accepted on these rooms
Heck yeah! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in the Royal Caribbean App for speedier boarding on your departure day
- It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
- Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
- Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
- If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
- We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
- Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.
Yes! This is a trap for new cruisers, so if your cruise is visiting New Caledonia, Lifou or Mare you MUST have a Travel Insurance policy and be able to show it at embarkation. If you cannot show a valid Travel Policy you will be denied boarding with no refund. Pre-load your Travel Insurance details in the Royal Caribbean app. Get a quick Travel Insurance quote here
Norfolk Island is part of Australia, so regardless of your residency if you are not travelling on an NZ or Australian passport, you will need an Australian visa. This applies even if you do not plan to disembark. More Info here
