P&O Cruises Line Travel Information
Let's get you ready for your cruise
Time to Get Cruise Ready!
FAQ and Tips from our cruise specialists
It is now time to login to My P&O Cruise You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. Tip! The App is really useful on board as it shows the daily activities, plus you can book for some events and shore excursions etc
P&O Cruise ships use British Pounds GBP as the onboard currency
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard
P&O include Water, Tea & Coffee all day at the buffet, you can also enjoy complimentary juices at breakfast. P&O Offer 4 optional extra Drinks packages with a 10% saving if you pre book them through My P&O Cruise Refresh (Soft Drinks) from GBP16pp per day, Alcohol-Free from GBP$29pp per day, Classic Drinks from GBP50pp per day or Deluxe Drinks from GBP60pp per day
Note: all guests aged 18 years or over sharing a room must purchase the same drinks package
Yes, you can pre-purchase Wi-Fi packages with a choice of Essential for basic social media and emails or Ultimate packages available at additional per day cost. Current pricing ranges from GBP14 - GBP20 per day. Significantly more if you purchase adhoc by the day onboard. Book in advance on My P&O Cruise to receive 10% saving
Tip! You can use the free onboard Wi-Fi for the App and Daily planner, so why not disconnect and enjoy the cruise!
Heck No! We are living in the digital age. Your E tickets will show up in your App after you have paid in full and completed all the mandatory check in information
Onboard Gratuities (Tips) are included, you would only pay additional tips if you took any optional Salon services or Spa Treatments
Some P&O Cruises promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Interior or Balcony etc but you cannot choose the location or room number. P&O Cruises will choose your room and advise you on departure in the App. Note this can be anywhere on the ship and if booking an Oceanview or Balcony it could have an obstructed view. Special requests are not accepted on these rooms
Heck yeah! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in My P&O Cruise for speedier boarding on your departure day
- It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
- Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
- Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
- If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
- We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
- Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.
Travel Insurance is strongly recommended for any cruise holiday Pre-load your Travel Insurance details in My P&O Cruise to allow speedier boarding. Get a quick Travel Insurance quote here
Click here to view P&O Cruises Booking Terms & Conditions

