Holland America Travel Information
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FAQ and Tips from our cruise specialists
It is now time to visit Holland America Manage my Cruise You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. Tip! The App is really useful on board as it shows the daily activities, plus you can book for some events and shore excursions etc
Wherever in the world you are cruising with Holland America the onboard currency is US Dollars (USD$)
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard
The Best Value is to book a Holland America "Have it All Fare" as this automatically includes a Drinks package plus a host of other inclusions from AU$85 pp per day
Or you can add a Drinks package after booking via Holland America Manage my Cruise There are a choice of Quench (Non-Alcoholic & Coffees) from US$17.95pp per day, Signature Beverage package from US$60.95pp per day, or Elite Beverage Package from US$65.95pp per day
All Adults of egal drinking age booked in the same stateroom must also purchase the package
Holland America offer 3 Wifi Packages
Surf is usually included with "Have it All Fares" and costs around US$19 per day, Premium is available for around US$35.99 per day and Stream is available for around US$46.99 per day
Discounts are available for longer voyages and daily plans can be purchased on board for higher rates
TIP! You must Prebook no later than 4 days prior to your cruise in Holland America Manage my Cruise
Yes Holland America offer a range of Free Kids Clubs and Activiies for a range of ages
Kids Club 3-6 years, Tweens Program 7-11 years, Teens Program 12-17 years
Children with special needs are also welcome in the Kids Club by age, Some activites may require parental support, please share any special needs at time of booking
Note: Baby Sitting is not offered onboard Holland America ships, kids programmes are available on most itineraries except for Legendary or Grand Voyages
Heck No! We are living in the digital age. Your E tickets will show up in your App after you have paid in full and completed all the mandatory check in information
Onboard Gratuities are not included on Holland America so you will need to tip onboard. Allow approx US$20 per person per day which will be automatically added to your onboard account, You will also usually pay around an 18% service charge on bar service etc. PLUS you will be expected to tip additional for any Salon or Spa services
Some Holland America promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Interior or Balcony etc but you cannot choose the location or room number. Holland America will choose your room and advise you on departure in the App. Note this can be anywhere on the ship and if booking an Oceanview or Balcony it could have an obstructed view. Special requests are not accepted on these rooms.
Heck yeah! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in the Holland America Manage my Cruise for speedier boarding on your departure day
- It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
- Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
- Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
- If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
- We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
- Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.
Yes! This is a trap for new cruisers, so if your cruise is visiting New Caledonia, Lifou or Mare you MUST have a Travel Insurance policy and be able to show it at embarkation. If you cannot show a valid Travel Policy you will be denied boarding with no refund. Pre-load your Travel Insurance details in Holland America Manage my Cruise. Get a quick Travel Insurance quote here
Norfolk Island is part of Australia, so regardless of your residency if you are not travelling on an NZ or Australian passport, you will need an Australian visa. This applies even if you do not plan to disembark. More Info here
