Disney Cruise Line Travel Information
Let's get you ready for your cruise
Time to Get Cruise Ready!
FAQ and Tips from our cruise specialists
It is now time to visit Disney Cruise Control You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. Tip! The App is really useful on board as it shows the daily activities, plus you can book for some events and shore excursions etc
Wherever in the world you are cruising with Disney Cruise Line the onboard currency is US Dollars (USD$)
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard. Some of the newer ships will also take the Disney Magic Band
Being a family focused cruise line, Disney do not offer the traditional style of All-inclusive drinks packages, They include soft drinks & soda free across the ship, plus adults who like Wine can purchase a Wine Bundle, which offers around a 25% saving vs purchasing bottles individually. Beer packages are also available with a six pack for the price of 5 across a choice of beers
To pre book these go to the Disney onboard gift section in Disney Cruise Control
Disney offer two optional Wi-Fi packages for purchase. The Basic Internet package allows you to access social media, read emails and make audio and video calls on Face Time, What's App, Zoom etc. They also offer an Internet + Streaming Package
Note: you can access the onboard Navigator App for free using the ships wifi which will give you access to the daily planner, allow you to pre-book show and dining times etc
Yes, Disney Cruise Line offer some of the best Kids Clubs at Sea and they are free
Note these are age specific and activities and facilities do vary by ship. The newer ships have bigger, better and wider range of activities and experiences.
Disney Oceaneer Club for 3-10yr olds, Edge for 11-14yr olds and Vibe for 14-17yr olds
There is also "It's a small world Nursery" for 6 months to 3 years which is free if accompanied by an adult. Additional costs apply for child minding services in the nursery
Heck No! We are living in the digital age. Your E tickets will show up in your Disney Cruise App after you have paid in full and completed all the mandatory check in information
Onboard Gratuities are not included on Disney Cruises so you will need to tip onboard. Allow approx US$20 per person per day which will be automatically added to your onboard account. Most Kiwis choose to pre-pay these in advance, ask our team for details and we can add these to your booking for you. You will also usually pay around an 18% service charge on bar service etc. PLUS you will be expected to tip additional for any Salon or Spa services
Some Disney promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Interior or Balcony etc but you cannot choose the location or room number. Disney will choose your room and advise you on departure in the App. Note this can be anywhere on the ship and if booking an Oceanview or Balcony it could have an obstructed view. Special requests are not accepted on these rooms.
Heck yeah! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in the Disney Cruise App for speedier boarding on your departure day
- It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
- Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
- Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
- If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
- We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
- Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.
