Cunard Travel Information

Let's get you ready for your cruise

Time to Get Cruise Ready!

FAQ and Tips from our cruise specialists

It is now time to visit the Cunard Voyage Control. You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. Tip! The App is really useful on board as it shows the daily activities, plus you can book for some events and shore excursions etc

Wherever in the world you are cruising with Cunard the onboard currency is US Dollars (USD$)
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard

Yes Cunard offer a range of drinks packages and the costs vary based on the type of package chosen and the duration of your cruise.
Alcohol-Free Collection from US$18 per day. Premium Alcohol Free fron US$32 per day, Beverage Collection from US$50 per day and Premium Beverage Collection from US$63 per day
TIP! Purchase in advance via Cunard Voyage Control and save 10% off onboard pricingYou must Prebook no later than 4 days prior to your cruise in Cunard Voyage Control.

Cunard offer two main Wi-Fi packages, Essentials, which is good for social media and emails etc from US$22 per day or Premium Internet from US$30 per day, Discounts are offered for voyages over 50 nights. You can also purchase an adhoc day plan onboard from US28 - US$40 per 24 hours

TIP! Purchase in advance via Cunard Voyage Control and save 10% off onboard pricingYou must Prebook no later than 4 days prior to your cruise in Cunard Voyage Control.

Yes, Cunard do offer free kids clubs in a range of age groups.

You do need to register in advance at Cunard Voyage Control for all children at least 14 days before you sail to provide the youth team with your childs information and parental consents etc
The Play Zone for 2-7 year olds and The Teen Zone for 13-17 year olds
There is also a night nursery for children 6 to 23 months open from 630pm to 11pm, this is included in your fare but is not available on all cruises.

Heck No! We are living in the digital age. Your E tickets will show up in your App after you have paid in full and completed all the mandatory check in information

Onboard Gratuities are not included on Cunard Voyages so you will need to tip onboard. Allow approx US$20 per person per day which will be automatically added to your onboard account, You will also usually pay around an 18% service charge on bar service etc. PLUS you will be expected to tip additional for any Salon or Spa services

Some Cunard promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Interior or Balcony etc but you cannot choose the location or room number. Cunard will choose your room and advise you on departure in the App. Note this can be anywhere on the ship and if booking an Oceanview or Balcony it could have an obstructed view. Special requests are not accepted on these rooms. If you prefer to know your room number and location in advance it is best to book "The Cunard Fare" which allows this

Heck yeah! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in the Cunard App for speedier boarding on your departure day

  • It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
  • Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
  • Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
  • If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
  • We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
  • Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.

Yes! This is a trap for new cruisers, so if your cruise is visiting New Caledonia, Lifou or Mare you MUST have a Travel Insurance policy and be able to show it at embarkation. If you cannot show a valid Travel Policy you will be denied boarding with no refund. Pre-load your Travel Insurance details in the Cunard app. Get a quick Travel Insurance quote here

Norfolk Island is part of Australia, so regardless of your residency if you are not travelling on an NZ or Australian passport, you will need an Australian visa. This applies even if you do not plan to disembark. More Info here

Popular Add Ons & Holiday Essentials