Carnival Cruise Line Travel Information

Let's get you ready for your cruise

Time to Get Cruise Ready!

FAQ and Tips from our cruise specialists

It is now time to download the Carnival Cruise App. You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. Tip! The App is really useful on board as it shows the daily activities, plus you can book for some events and shore excursions etc

For roundtrip cruises from Australia or NZ and Trans Tasman cruises the onboard currency is Australian Dollars (AUD$) If you are cruising anywhere else in the world the onboard currency is US Dollars (USD$)
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard

Yes, The Most popular packages are; Bottomless Bubbles Soda Package approx A$15 per day and the Cheers Alcoholic Beverage package approx A$111 per day. TIP! Purchase in advance via the Carnival app, as these are more expensive to buy onboard. Prebook these in the Carnival Cruise App

Yes, there is a range of options starting from Social media only for around A$22 per day up to Premium Multi Device around A$105 per day. Pre purchase them in the Carnival Cruise App
Tip! You can use the free onboard Wi-Fi for the App and Daily planner, so why not disconnect and enjoy the cruise!

Yes, Carnival offer free kids clubs from 2+yrs. Carnival's youth program Camp Ocean, and teen programs Circle “C” and Club O2. Carnival's Turtles program where children under two years of age are welcome to join in Camp Ocean activities during specific times. Parents will have the option to leave their under two year olds in the care of youth staff for a fee, or they can stay with the child and use the facilities at no charge.

Heck No! We are living in the digital age. Your E tickets will show up in your App after you have paid in full and completed all the mandatory check in information

For roundtrip Australia, roundtrip NZ and Trans Tasman your tips (Gratuities) are pre-paid for your room stewards and wait staff. You only need tip in places like the Spa and Salon if you book any optional treatments etc. Carnival ships cruising anywhere else in the world do not include gratuities, so you should allow approx US$20pp per day payable onboard

Some Carnival promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Interior or Balcony etc but you cannot choose the location or room number. Carnival will choose your room and advise you on departure in the App. Note this can be anywhere on the ship and if booking an Oceanview or Balcony it could have an obstructed view. Special requests are not accepted on these rooms

Heck yeah! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in the Carnival Cruise App for speedier boarding on your departure day

  • It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
  • Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
  • Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
  • If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
  • We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
  • Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.

Yes! This is a trap for new cruisers, so if your cruise is visiting New Caledonia, Lifou or Mare you MUST have a Travel Insurance policy and be able to show it at embarkation. If you cannot show a valid Travel Policy you will be denied boarding with no refund. Pre-load your Travel Insurance details in the Carnival cruise app. Get a quick Travel Insurance quote here

Norfolk Island is part of Australia, so regardless of your residency if you are not travelling on an NZ or Australian passport, you will need an Australian visa. This applies even if you do not plan to disembark. More Info here

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