Ambassador Cruise Line Travel Information
Let's get you ready for your cruise
Time to Get Cruise Ready!
FAQ and Tips from our cruise specialists
It is now time to login to My Ambassador Sailing You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. Tip! The App is really useful on board as it shows the daily activities, plus you can book for some events and shore excursions etc
Ambassador ships use British Pounds GBP as the onboard currency
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard
You can book Ambassador Fares that include a drinks package, or you can add Ambassador Drinks Packages up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard within 24 hours of boarding the ship, and the ‘Onboard Price’ will be applicable.
Add them on to your booking at My Ambassador Sailing
Yes, you can pre-purchase Wi-Fi packages with a choice of Basic, Value or Premium packages available at additional per day cost. Current pricing ranges from GBP10 - GBP17 per day. Longer cruises enjoy lower per day rates. Add them on to your booking at My Ambassador Sailing
Tip! You can use the free onboard Wi-Fi for the App and Daily planner, so why not disconnect and enjoy the cruise!
Heck No! We are living in the digital age. Your E tickets will show up in your App after you have paid in full and completed all the mandatory check in information
Onboard Gratuities (Tips) are automatically added to your onboard account and are GBP7pp per night, or GBP6pp per night on cruises 16+ nights. Children 12-17yrs are charged GBP4pp per night
Some Ambassador promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Interior or Balcony etc but you cannot choose the location or room number. Ambassador will choose your room and advise you on departure in the App. Note this can be anywhere on the ship and if booking an Oceanview or Balcony it could have an obstructed view. Special requests are not accepted on these rooms
Heck yeah! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in My Ambassador Sailing for speedier boarding on your departure day
- It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
- Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
- Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
- If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
- We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
- Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.
Travel Insurance is strongly recommended for any cruise holiday Pre-load your Travel Insurance details in My Ambassador Sailing to allow speedier boarding. Get a quick Travel Insurance quote here
Click here to view Ambassador Cruise Line Terms & Conditions

