HX Expeditions Travel Information Page
Time to Get Cruise Ready!
FAQ and Tips from our cruise specialists
It is now time to personalise our HX Expeditions voyage via this link, You can then attach your booking and start personalising your cruise. It is also the place where you will complete check in and receive your e tickets. This is also where you will pre-order your onboard gear, Parka, Muck Boots etc and pre-book any additional shore experiences
HX Expedition ships use Euro onboard
Tip! It is a cashless society onboard so register your credit card at check in and use your room key as a charge card onboard
HX Expeditions fares have All-Inclusive drinks as standard throughout the day and evening. Some premium drinks (top shelf spirits, vintage wines, Champagne) are additional cost
HX Expeditions include Wi-Fi at no extra cost powered by Starlink, note streaming is not supported
No. HX Expeditions do not provide any child care or kid’s clubs PLUS, children under 5 are not allowed on itineraries sailing to Antarctica and South Georgia. For safety reasons, children under 12 will only be able to participate in select shore excursions. Note: There is an HX Explorers Programme for children aged 7-13 years, which includes various activities and progammes of an educational nature
No! We are living in the digital age. Your E tickets will show up in your booking login after you have paid in full and completed all the mandatory check in information
Tipping is neither required nor expected. You would normally only tip if you purchased additional services in the salon or treatments in the spa
Some HX Expeditions promotional fares will offer a guarantee grade room. This allows you to choose the type of room you would like i.e Oceanview or Balcony etc but you cannot choose the location or suite number. HX Expeditions will choose your room and advise you prior to departure in your booking login. Note this can be anywhere on the ship. Special requests are not accepted on these rooms
Yes! All guests including infants require a valid passport if your cruise is visiting any international port, even if you don't plan to get off. Preload your passport details for each guest in to your voyage check in for speedier boarding on your departure day
- It is the responsibility of the customer to inform us at the time of booking if they or anyone in their party is pregnant or becomes pregnant after booking.
- Cruise lines have specific policies regarding pregnancy, including restrictions that may prevent passengers from sailing if they enter the 24th week of pregnancy by the final day of the cruise. These policies vary between cruise lines and are non-negotiable.
- Customers are required to review the cruise line’s pregnancy policy before booking and ensure they meet all medical requirements for travel.
- If a pregnancy is disclosed after the booking has been confirmed and the passenger is unable to travel due to the cruise line’s pregnancy policy, standard cancellation penalties will apply as outlined in our terms and conditions.
- We will assist customers to the best of our ability in exploring alternatives (e.g., transferring the booking to another passenger) but cannot guarantee a refund or waiver of fees.
- Travel insurance is strongly recommended to cover unforeseen circumstances, including those related to pregnancy and medical conditions.
Yes! Due to the remote destinations and nature of expedition cruising, Travel Insurance is mandatory for all bookings, you MUST have a Travel Insurance policy and be able to show it at embarkation. If you cannot show a valid Travel Policy you will be denied boarding with no refund. Pre-load your Travel Insurance details in to your booking and ensure you have cover for remote medical evacuation. Get a quick Travel Insurance quote here
